Support - if you're joining online

This page is for those joining online.

1. Familiarise yourself with Microsoft Teams

We will be using Microsoft Teams for all (except one) of the online sessions, and you will receive an email with a button (when clicked) that will give you access to a secure area with all the session links for the day.

To access Teams, all you need is a web browser but if you have the Teams app on your desktop, laptop, or iPad then you'll also be able to use this.
No Microsoft Teams account is required to login to the online session but if you do have an account that will also work fine.

There is some useful guidance and videos introducing Microsoft Teams to help you get started.

2. Check your headphones/speakers

Please check in advance that the headphones or speakers on your computer/laptop are working before you join the session.

We will not be able to provide support or help if you experience sound problems so, please as your ICT person for help.

3. Please enter your full name if joining as a guest

On the day, if joining as a guest, please enter your full name when prompted so we can keep an accurate register of attendees.
If you have already have a Teams account then your name will already be registered.

4. Try to log in on time

The presentations will start promptly and the first will be at 9:00am (UK time) - there will also be a Welcome session at 8:50am. If you don't want to miss anything then please try to log in 10 minutes before each session starts to make sure everything works.

5. Questions and answers

Each presentation will last 40 minutes, and there will be time at the end for Q&As. Please ask these via the chat window, and our room host will attempt to ask them on your behalf.

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